Benchmarks provides a unified and expert voice on seeking quality services for child welfare, mental health, substance use, intellectual and developmental disabilities. Benchmarks staff understands behavioral health and what is necessary to effectively influence the various aspects of the human services network including the local, legislative and state entities, private and public provider and funding sources that are a part of this system.
Advocacy efforts are educational and focus on high quality, effective and efficient practices. Advocacy and education are essential to Benchmarks and to the state so that those children, adults and families with vital needs for support are not overlooked but instead are equipped with a system of support to live with independence and dignity.
Benchmarks provides representation before the legislature and state agencies on policy and implementation issues impacting member services and funding. Grass roots advocacy, studies to support quality behavioral healthcare services, and proactive legislative work to introduce bills supporting member needs are all a part of the daily and ongoing work of Benchmarks.
Benchmarks provides input on policies and programs to state agencies housed under DHHS including The Division of Medicaid, The Division of Mental Health, Developmental Disabilities, and Substance Abuse Services, The Division of Health Benefits, and The Department of Social Services among others. Benchmarks is a proactive partner and facilitates regular face to face meetings with legislators and departmental staff in order to ensure the development and fiscal support of programs that improve the outcomes for those in need of behavioral health, child welfare and human services.
Benchmarks members collaborate through a number or “member workgroups”. Workgroups include teams focused on child welfare, mental health, substance use, intellectual/developmental disabilities services and quality practices. Members can join groups and network statewide for information and problem-solving with fellow members, state leadership and legislators. Our online forums generate exchange of ideas and provide a venue for questions and answers.
Benchmarks members have ongoing opportunities to meet with state leadership, including executive teams from NC LME/MCOs. Members also participate in collaborative Public/Private Behavioral Health Forums throughout the year at a discounted rate. Benchmarks staff and members collaborate with national, state and local organizations through a breadth of relationships and dialogue with experts from fellow nationally accredited members who share a commitment to best practices.
In addition to information shared through workgroups, members benefit from various communications and reports, as well as organization management and training programs conducted at various locations throughout the state and offered at preferred pricing to members of Benchmarks.
Members receive regular email updates regarding state fiscal and policy issues, including updates from legislative committees and commissions.
Our regular communications provide members with updates on the most pertinent issues affecting your organization, including key program initiatives that are upcoming or in the process of being planned.
Benchmarks provides its members a breadth of resources and support services. In addition to industry and legislative reports, member workgroups, educational and training programs, and management support, resources include critical relationships with national and state organizations that are a part of the human services network, vital to member education and operations. We also provide personal troubleshooting of issues your agency may be facing with payments, licensure, service expansion and mergers/acquisitions.
Lists of outside resources and the organizations that provide Benchmarks and its members vital support in the areas of child welfare, mental health, substance use, and intellectual/developmental disabilities can be found on our Resources page.